Privacy Policy
Last updated: 2 September 2026
What Kiran ReelAI collects, who else sees it, and how to get rid of it.
Using the app without an account
If you do not sign in, your work is stored in your own browser and never reaches our servers. We have no account for you and nothing to look up. Clearing your browser data erases it permanently.
Two exceptions, and they apply whether or not you are signed in: generating a video sends your prompt and any image or audio you attach to our rendering provider, because that is the only way to render it. And an anonymous, aggregated count of requests is kept for capacity planning.
What we hold when you do have an account
- your email address, and your name if you signed in with Google
- what you make: prompts, generation settings, timelines, drafts, and the videos themselves
- images, recordings and audio you upload for a render
- your credit balance and a ledger of every change to it, which is what makes a balance auditable
- payment records: the order id, amount, status and plan. Never your card details - those go directly to Razorpay and never touch our servers
Who else it goes to
We use these processors, and only for the job named:
- Supabase - accounts, database and file storage. Hosted in Mumbai, India.
- fal.ai - the AI models that generate video, speech and images. Your prompt and any uploaded file are sent here. Servers outside India.
- Razorpay - payments. They receive your payment details directly; we receive only the result.
- Railway - hosting for the app itself.
Because rendering happens outside India, using the generator means your prompt and attachments are transferred abroad. We do not sell your data, and we do not share it for advertising.
Who can see your finished videos
A video you export is stored at an address containing a random identifier, so it cannot be guessed - but that address is not password-protected. Anyone you send the link to can watch it, and so can anyone they forward it to. Treat an export link like an unlisted video, not a private one. Delete the clip in the app to remove the file.
Cookies
We set a cookie to keep you signed in, and store your theme choice locally. That is all - no advertising or tracking cookies, and no third-party analytics.
How long it is kept
Your creations stay until you delete them or close your account. Payment and credit-ledger records are kept for as long as tax and accounting rules require, because they are financial records. Deleting your account removes your profile, creations and stored files.
Your choices
You can ask for a copy of what we hold about you, ask us to correct it, or ask us to delete your account and its contents. Write to bikuk426@gmail.com from the address on the account and we will act within 30 days. Deletion is permanent and cannot be undone.
Children
The app is not intended for anyone under 18. We do not knowingly hold data about children; if you believe we have, contact us and we will remove it.
Security, honestly stated
Credits and payments are settled on our servers, never in the browser, and each account can read only its own rows. Passwords are handled by Supabase and we never see them. No system is perfectly secure, and we do not claim otherwise - if a breach affects you, we will tell you.
Changes and contact
If this policy changes, the date at the top changes with it. Questions or requests: Contact us.